Located on the rooftop of the Nines hotel in downtown Portland, Departure creates modern, accessible Asian cuisine using traditional techniques learned in the kitchens of the Far East. We are committed to offering Portland diners the most authentic ingredients from the Mongolian steppe to the ancient capital of Kyoto for the most unique Modern Asian cuisine in Portland.
Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas.
SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.
Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Perform special projects and other responsibilities as assigned.
Participate in task forces and committees as required.
SUPERVISORY DUTIES – 5 – 50 associates
Departure’s affiliation with Sage Restaurant Group makes you part of a team of passionate industry-leading restaurateurs who excel in the realm of Food & Beverage operations by creating and operating successful concepts that are distinctly branded, innovative and highly designed. Our team creates unexpected, playful and locally-focused food and beverage experiences that connect with the people who live and work in the communities we serve. These integrated solutions, combining both restaurants and hotel F&B services, are delivered through true partnerships at the property level.
Sage Hospitality Resources and Sage Restaurant Group is one of the nation’s leading hotel and restaurant management and development companies, specializing in management and development of full service and limited service hotels and restaurants nationwide. We are recognized as an innovative leader in the industry as an operator, employer, developer, and investor. In every business activity, Sage is focused on its vision – “To be recognized by our customers as the best in our business.”
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.
Please apply for this position through our careers website: http://sagerestaurantgroup.com/careers/