Dinner Lab is a membership-based dinner club that provides a platform for up-and-coming chefs to create their ideal menu for one evening. We remove the trappings of the traditional restaurant and strip back the dining experience to its most raw and essential form through three key ingredients:
We are all about connecting diners with local chefs, companies we admire, and places we love to create a community that shares the common bond of food and drink.
Our organization is expanding quickly; we are actively searching for team members who will grow with us and continue to provide unique dining experiences for our guests.
Dinner Lab is looking for an Event Manager to plan and execute events in our Portland market. This role is not only based on coordinating the multiple pieces that go into our unique and engaging events , but this person will also be expected to run the event service as well. Restaurant experience is a MUST. This person will work closely with the local Chef de Cuisine, Sales Managers , Community Manager as well as our corporate Membership Relations and Culinary teams to manage all event operations in the Dinner Lab Portland market.
We want someone who is willing to throw themselves into the mix and get their hands dirty, to ensure each event is better than the previous. Multi-tasking is a MUST. There are a million moving parts which need to be juggled—with professionalism, excitement, and passion—in order to achieve the best results for our members, our staff, and our company. You’ll need to be quick-learning, quick on your feet, and an impeccable problem solver.
Dinner Lab is a fast moving, ambitious start up, that requires hard work and dedication. We sell an experience that only happens once, and you need to be able to deal with an ever-changing catalog of chefs from all over the country, foodies who have an incredibly high bar for new experiences and cuisines, and a management team that is crazy about improving our guest experience every day.
Hire, train, and manage a part-time staff of servers and bartenders.
Work closely with Community Managers to cultivate and maintain positive relationships with location owners/managers, including clear and open communication regarding our events.
Manage and execute all day-of event operations: rental equipment deliveries, efficient set-up and break-down of event space, task delegation to part-time staff, etc.
Must be able to lead and manage an impeccable service team
Make sure each guest receives a unique, memorable experience: efficient service, excellent food, and warm interactions with all Dinner Lab staff.
Review and analyze each event’s feedback, and create action items for yourself and your staff to drive improvement.
Work closely with Chef de Cuisine and Guest Chef to educate part-time staff and members about the menu and provide impeccable service to all guests (pacing, dietary restrictions, etc.)
Skills and Experience
At least 2 years of restaurant experience with a concentration in management and team leadership
Event and Catering experience a plus
GRIT- This is not a sit at a desk job. This position is mostly in the field and managing an ever changing dining room. Imagine a GM, floor manager, an off site manager, captain, bartender, host and cheerleader all rolled into one.
Must be able to manage multiple events at different stages of planning and remain organized during the process.
Impeccable oral and written communication skills: whether it’s over email, phone calls, in-person meetings, text messages, or smoke signals, you talk and people listen.
Team Leadership- you will need to hire, train and cultivate part time servers, bartenders, loaders and assistants.
Exceptional ability to build relationships and work well with a variety of individuals. You like talking to strangers, and they love talking to you.
Proven ability to independently manage multiple projects and tasks at once, and effectively prioritize in a fast-paced work environment to meet tight deadlines.
Must be comfortable with ambiguity, and able to work well without close supervision.
Flexibility and ability to quickly adapt to new information.
Demonstrated ability to analyze data to drive creative, effective strategies.
Ability to proactively anticipate and solve problems. You ran out of ice? A server didn’t show up? Broken equipment? No problem, you resolve the issue on the spot (and probably already saw it coming).
Strong organization skills with fastidious attention to detail. Your calendar freaks most people out, but you could tell us tomorrow’s schedule with your eyes closed.
Proficient in Microsoft Excel, Salesforce and Google docs.
Ability to safely and efficiently operate a 24-foot U-Haul around Atlanta
Flexible to a start up environment- things move, change, pivot, improve really fast and you need to keep up and be 100 steps ahead.
Sense of humor–you have a good database of cat .gif’s
Passion for food and booze.