SUMMARY: The purpose of the position of Cocktail Server is to serve beverages to guests in a timely, courteous, efficient and accurate manner. All functions are carried out to maintain an environment of teamwork.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Receive and take guest orders and process in a timely manner through whatever systems are currently used in the restaurant.
Serve food and beverages to guests.
Operate point of sale system.
Clean ashtrays, straighten chairs, and keep floor free of debris.
Clean service area and replenish as needed.
Bus and set tables.
Assist in Room Service (if necessary).
Handle cash and credit transactions.
Perform other duties as assigned.
Communicate with support crew and management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform.
EDUCATION and/or EXPERIENCE:
One to three months related experience and/or training.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply and divide. Ability to quckly perform these operations using units of American money, in stressful situations.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee is occasionally required to reach with hands and arms and taste or smell.
The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Cocktail Server will need to handle kitchen and service utensils, such as glasses, trays, etc. Floors may be slippery. Carriers large on trays which need to be cautiously positioned and transported. Broken glass may also be present and must be carefully handled.
The noise level in the work environment is usually moderated to loud and crowded. Ability to maneuver in close spaces is required.
(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).